Alan's sysadmin Blog

Working smarter not harder

Windows 8 Release Preview Freezing

Posted by Alan McBurney on June 15, 2012

After having a very positive experience with the consumer preview of Windows 8 I decided to reinstall and give the release preview a test when it was released.

Almost immediately after getting my system up and running I experienced intermittent freezing and a gradual locking up of the system. If audio was playing its would go into a skipping state, repeating the same words over and over again.

At no point did the PC every crash to the “Your PC ran into a problem that it couldn’t handle” screen

After some Googling it turns out that a large number of users are experiencing similar issues.

See here and here for forum posts on the issue.

Various user report that the issue is related to Intel hardware. Numerous solutions have been posed regarding updating the chipset drivers, creating customer power plans, disabling  C1, C3, C6 sleep states in the BIOS, updating graphics drivers.

None of the proposed solution’s worked for me although I do have a stable system now for a few days with no lockups

To resolve my issues I ran the Intel Driver Update Utility which reported Graphics Driver and Wired Networking as having unknown\unsupported drivers installed.


My graphics card is an aging ATI Radeon x1950 and the drivers for this have already been updated\replaced etc. without system stability occurring.

I found an update for the Intel(R) 82579V Gigabit Network Connection and ever since updating the drivers here I have been freeze free and my system at last appears to be stable.

Don’t know if this solution will work for others but its worth a try.


The system is still freezing despite the NIC drivers being updated. It was around 3 days before it froze on me and it in general its a lot more stable with the updated drivers.

Another blog post has suggested that installing the Hyper-V role leads to a stable system.

I have installed the Hyper-V role and have not experienced a lockup yet, time will tell.

**Update 2**

Its now been a week since the Hyper-V workaround was implemented and the system has been rock solid.

It appears that this is a valid workaround until Intel\MS get to the bottom of  the real issue


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: